A young Derry mother fleeing domestic violence had her hospital records accessed by an unauthorised Western Health and Social Care Trust (WHSCT) staff member.
The woman, who wished to remain anonymous, received written confirmation of the data breach from WHSCT chief executive, Neil Guckian.
In his letter of apology, Mr Guckian confirmed to the woman her records had been unlawfully accessed by a member of her ex-partner’s family - a Trust employee, seeking to ascertain her address.
Speaking to Derry News, the woman, who was understandably upset, said the “breach of confidentiality and trust has exacerbated the difficulties I face”.
“It has also raised serious concerns about the integrity of the Trust’s operations. I am committed to shedding light on this issue and ensuring others do not suffer similar injustices,” she added.
In his letter of March 24 to the woman, Mr Guckian said there was “evidence” the Trust employee had accessed the Patient Administration System (PAS).
He wrote: “This system allowed [them] access to your address and hospital appointments.
The woman, who wished to remain anonymous, received written confirmation of the data breach from WHSCT chief executive, Neil Guckian.
In his letter of apology, Mr Guckian confirmed to the woman her records had been unlawfully accessed by a member of her ex-partner’s family - a Trust employee, seeking to ascertain her address.
Speaking to Derry News, the woman, who was understandably upset, said the “breach of confidentiality and trust has exacerbated the difficulties I face”.
“It has also raised serious concerns about the integrity of the Trust’s operations. I am committed to shedding light on this issue and ensuring others do not suffer similar injustices,” she added.
In his letter of March 24 to the woman, Mr Guckian said there was “evidence” the Trust employee had accessed the Patient Administration System (PAS).
He wrote: “This system allowed [them] access to your address and hospital appointments.
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“In this context, the ‘remedy’ for legal violations committed by white-collar individuals is to 'put it behind us and ensure it doesn’t recur. On the other hand, in the vast residential areas, individuals face imprisonment for not possessing a TV license.”
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