Catherine McGinty ✒ Ombudsman orders review of LUH's complaint handling process.

Enda Craig vindicated by Ombudsman


Inishowen man, Enda Craig, was accused of abusive and threatening behaviour by Letterkenny University Hospital (LUH).

Enda Craig vindicated by Ombudsman

The Ombudsman has now found the Moville man innocent of all allegations.

...

Speaking to Inish Live, Mr Craig explained he had made a one-page complaint concerning abusive behaviour, against a senior staff member of the emergency department (ED) in LUH, on the night of May 11, 2019.

I was, in turn, accused of abusive and threatening behaviour of the ED staff on the night in question, in a 25-page response from the hospital's manager and director of nursing. LUH's response contained a 'detailed' examination of the hospital's CCTV video footage in which it was claimed that I had, among numerous other reprehensible actions, threatened the Clinical Nurse Manager (CNM) and deliberately trespassed into the plaster room, where ongoing medical procedures to patients were in progress. However, when I accessed and examined a copy of the hospital's CCTV footage, no images whatsoever were found to corroborate any of these vile allegations. In fact, they did not exist.
Continue reading @ Inish Live.

Vindicated ✑ Accused Of Abusive And Threatening Behaviour By LUH

Catherine McGinty ✒ Ombudsman orders review of LUH's complaint handling process.

Enda Craig vindicated by Ombudsman


Inishowen man, Enda Craig, was accused of abusive and threatening behaviour by Letterkenny University Hospital (LUH).

Enda Craig vindicated by Ombudsman

The Ombudsman has now found the Moville man innocent of all allegations.

...

Speaking to Inish Live, Mr Craig explained he had made a one-page complaint concerning abusive behaviour, against a senior staff member of the emergency department (ED) in LUH, on the night of May 11, 2019.

I was, in turn, accused of abusive and threatening behaviour of the ED staff on the night in question, in a 25-page response from the hospital's manager and director of nursing. LUH's response contained a 'detailed' examination of the hospital's CCTV video footage in which it was claimed that I had, among numerous other reprehensible actions, threatened the Clinical Nurse Manager (CNM) and deliberately trespassed into the plaster room, where ongoing medical procedures to patients were in progress. However, when I accessed and examined a copy of the hospital's CCTV footage, no images whatsoever were found to corroborate any of these vile allegations. In fact, they did not exist.
Continue reading @ Inish Live.

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